PRIVACY POLICY

This privacy statement describes how your personal information is collected, used and shared when you visit and/or make purchases from the GLAM SYDNEY website.

PERSONAL INFORMATION WE COLLECT

When you visit the website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some cookies installed on your device. In addition, as you view the site, we collect information about the individual Web pages or products you view, what Web sites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically collected information as "Device Information.

We collect device information using the following technologies:

  • 'Cookies' are data files placed on your device or computer that often contain an anonymous unique identifier. For more information about cookies and how to disable cookies, please visit http://www.allaboutcookies.org.
  • 'Log files' track actions that take place on the site and collect data including your IP address, browser type, Internet service provider, referring/exit pages and date/time stamps.
  • 'Web beacons,' 'tags' and 'pixels' are electronic files used to record information about how you view the site.

In addition, when you purchase or attempt to purchase through our website, we collect certain information from you. This includes your name, billing address, shipping address, payment information (including credit card numbers), e-mail address and telephone number. We refer to this information as "Order Information.

When we refer to "Personal Information" in this privacy statement, we are referring to both device information and order information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We generally use the order information we collect to process orders through the website (including processing your payment information, arranging shipping, and providing invoices and/or order confirmations). In addition, we use this order information to:

  • Communicate with you;
  • Check our orders for potential risk or fraud;
  • In accordance with preferences you have shared with us, provide you with information or advertisements related to our products or services.

We use the device information we collect to help us monitor for potential risk and fraud (particularly your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site and to assess the success of our marketing and advertising campaigns).

SHARING OF YOUR PERSONAL INFORMATION.

We share your personal information with third parties to help us use your personal information as described above.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information that we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.

DO NOT TRACK

Please note that we do not change the data collection and usage of our website when we receive a Do Not Track signal from your browser.

EUROPEAN RESIDENTS

If you are a European resident, you have the right to access personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details below.

DATA RETENTION

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete this information.

MINORS

If you want to order something and you are under 16 years old, we ask you to talk about it with your parent(s)/guardian first. It is of course possible to order products through our website.

CHANGES

We may update this privacy statement from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please feel free to contact us at info@glam-sydney.com.